SkinGlow MD Policies:
CANCELLATION POLICY:
YOUR APPOINTMENTS ARE VERY IMPORTANT TO ALL MEMBERS OF OUR TEAM AT SkinGlow MD. THE TIME SCHEDULED FOR AN APPOINTMENT IS SPECIFICALLY RESERVED FOR YOU, OUR VALUED GUEST. WE UNDERSTAND THAT IN SOME CASES SCHEDULE ADJUSTMENTS ARE REQUIRED TO MAKE THE LIVES OF OUR GUESTS EASIER.
WE GRACIOUSLY ASK FOR AT LEAST 24 HOURS NOTICE FOR CHANGES TO YOUR ALLOTTED APPOINTMENT DATE AND TIME AND FOR ALL CANCELLATIONS. WE WANT TO PROVIDE THE BEST QUALITY EXPERIENCE AND MAINTAIN EXCELLENCE IN SERVICE IN ALL AREAS OF EXPERTISE AT SkinGlow MD TO BENEFIT ALL GUESTS. WE KINDLY REQUEST THAT ALL GUESTS, NEW AND CURRENT, PROVIDE A CREDIT CARD TO HAVE ON FILE.
CREDIT CARDS ARE SECURED VIA AN ENCRYPTED SYSTEM THAT MAINTAINS SAFETY OF DATA. IN THE EVENT THAT WE DO NOT RECEIVE THE REQUIRED NOTICE TO RESCHEDULE OR CANCEL YOUR APPOINTMENT, THE FOLLOWING FEES WILL BE APPLIED TO YOUR CARD OR INVOICED TO YOU:
- No-Shows at scheduled appointment date and time or notification given less than 24 hour prior to appointment date and time result in a cancellation fee dependent on the scheduled service:
- Aesthetic Appointments:
- SKINCARE SERVICES (1 HOUR OR LESS APT): $50
- INCLUDES: FACIALS including WAXING, DERMAPLANING, CHEMICAL PEELS, & SKIN CONSULTATIONS
- LASER & MEDICAL AESTHETIC SERVICES (1+ HOUR APT): $100
- INCLUDES: POTENZA, PICOSURE PRO, LaseMD ULTRA, CLARITY II, SKINPEN MICRONEEDLING, INNOPEN MD MICRONEEDLING
- LASER & MEDICAL AESTHETIC SERVICES (1.5+ HOUR APT): $250 INCLUDES: MULTIPLE LASER TREATMENTS, MULTIPLE MEDICAL AESTHETIC SERVICES
- Injectable Appointments:
- INJECTABLES (15 MIN APT): $25
INCLUDES: BOTOX FOLLOW UP - INJECTABLES (30 MIN APT): $100
INCLUDES: BOTOX, XEOMIN, INJECTABLE CONSULTATIONS & FILLER FOLLOW UP - -INJECTABLES (1 HOUR APT): $150
INCLUDES: FILLER - -INJECTABLES (1.5+ HOURS APT): $250 INCLUDES: BOTOX+FILLER
APPOINTMENT (SCHEDULED FOR ONE APPOINTMENT)
- If you arrive later than your scheduled appointment time, we will make every effort to accommodate your full appointment; however, this is not always possible. Service time may be shortened to avoid delays for other guests and will be charged at full value. Appointments missed by 10 minutes or more will be subject to being cancelled and incurring a cancellation fee.
- Exceptions include: Medical Emergencies, Contagious Sickness, etc. Please respect our service providers & other clients by staying home if you are sick. You will not be penalized for this.
REFUND POLICY:
PRODUCTS
At SkinGlow MD, all product sales are final. However, should you have a documented skin reaction to one of the purchased skin care products, it can be returned for in-store product credit within 7 days.
SERVICES
At SkinGlow MD, we work with clients individually to discuss treatment options, goals and review anticipated results, benefits and risks associated with the treatments offered. Depending on which best suits your needs and budget, SkinGlow MD offers individual treatment sessions and discounted treatment packages.
Once services are purchased they will not be refunded, however, to ensure our guests always receive the greatest experience at SkinGlow MD, remaining service values (credit equivalent to the remaining amount of a treatment package) can be applied to any other service at SkinGlow MD.
All injectable treatment sales (such as, but not limited to Botox, Dysport, dermal fillers) are final; No refunds or credit will be offered once a treatment is completed.
